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2018 Nissan Sentra

Posted: Thu Jul 26, 2018 7:12 pm
by williamporter
Having a problem downloading data from 2018 Nissan Sentra. Had to power the module through the fuse box due to front end damage. Was able to access the module but no data would download. Using a CANplus interface and have the latest update. Can you help me?

Re: 2018 Nissan Sentra

Posted: Fri Jul 27, 2018 6:23 am
by actar670
What does "able to download the module but no data would download" mean? Describe what happened.

How do you know you were communicating with the ACM? Is there some reason you can't just use a DTM cable and download the data?

Re: 2018 Nissan Sentra

Posted: Sat Jul 28, 2018 10:59 am
by williamporter
When I attempted to download it appeared the program was "looping". I pressed the download button and it indicated a download was in progress. I was going to used the DTM method as a last resort. Interior not damage and vehicle is rental. Driver has the FOB key. If necessary will get the key from the driver and download through the DTC.

Re: 2018 Nissan Sentra

Posted: Mon Jul 30, 2018 1:21 pm
by KentBoots
Mr. Porter,

I have had this happen where I get the message the program is "already running" or something to that effect. When that happens use
ctl-alt-del and go to task manager and end the CDR.exe executable. Then you have to restart the program. That always seems to resolve the issue. The downside is that you have to re-enter all of the case information and comments.

Re: 2018 Nissan Sentra

Posted: Tue Jul 31, 2018 8:03 am
by DPatrickRyan
I've occasionally had the CDR executable hang on startup, but never on my Windows 10 field laptop(s), only on my Windows 7 desktop. It doesn't give behaviour identical to yours or Kent's experience, but might be related. For me, it hangs with no splash screen or other indications it's even started, but bringing up the task list with ctrl-alt-del shows the running process, and killing that allows it to start normally.